Terms of sale
SCOPE OF APPLICATION
These General Terms and Conditions of Sale (the “Terms”) govern all sales concluded between:
- any individual or legal entity wishing to make a purchase via the website www.eminza.co.uk (the “Customer”), and
- EMINZA SAS, a company incorporated under French law, with registered office at Parc des Glaisins, Immeuble Emeraude, 3 rue des Bouvières, 74940 Annecy-le-Vieux, France, registered under number 534 643 663 00030 (the “Seller”).
The Customer acknowledges having read and accepted these Terms prior to placing an order. Order confirmation constitutes full acceptance.
All offers, deliveries and services are governed exclusively by these Terms unless expressly agreed otherwise in writing.
These Terms apply to all Customers. Consumers benefit from the mandatory protections provided under applicable consumer law. Business Customers may be subject to specific provisions, and statutory rights of withdrawal do not apply unless otherwise agreed.
For UK Consumers, nothing in these Terms shall limit or exclude mandatory rights granted under UK consumer law, including the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
These Terms are drafted in English. In the event of any translation or inconsistency, the English version shall prevail.
DEFINITIONS
Customer: Any person placing an order on the Website. Refers to both Consumers and Business Customers.
Consumer: A natural person acting wholly or mainly outside their trade, business or profession.
Business Customer: Any individual or legal entity acting in the course of their commercial or professional activity.
Business Day: Monday to Friday, excluding public holidays in England and Wales.
Clear Day: A full period of 24 hours, calculated from the end of the reference day.
I. ACCOUNT REGISTRATION
I.1
When creating an account, the Customer agrees to provide accurate, complete and up-to-date personal information. Certain information is mandatory in order to process orders and deliveries, in particular a valid email address and telephone number.
The login details (username and password) chosen by the Customer are strictly personal and confidential. The Seller does not have access to the Customer’s password. Once the account has been created, the Customer will receive a confirmation email.
I.2
Each Customer may only hold one customer account. The Seller reserves the right to delete any multiple registrations and to suspend or terminate accounts that do not comply with these Terms, where justified and proportionate.
I.3
Account registration is free of charge and may be terminated at any time by the Customer. A request to delete an account may be made by email to contact@eminza.co.uk or by post to:
Eminza – Customer Service
Parc des Glaisins, Immeuble Emeraude
3 rue des Bouvières
74940 Annecy-le-Vieux
France
Account deletion requests will be processed in accordance with applicable data protection laws.
For UK Customers, this includes the right to erasure under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
II. PRICES
II.1
Prices displayed on the Website are expressed in GBP (£) and include all applicable taxes, excluding delivery charges.
Products are invoiced on the basis of the prices in force at the time the order is placed. The Seller reserves the right to modify prices at any time; however, products will be invoiced at the price displayed at the time of order confirmation.
Delivery charges are calculated based on the nature of the products ordered and the selected delivery method. Delivery costs are displayed in the shopping basket and in the order summary prior to order validation.
II.2
Prices applicable are those in force at the time of the order, subject to product availability and typographical errors.
III. ORDERS
III.1
Customers may place orders online via the website www.eminza.co.uk 24 hours a day, 7 days a week.
For UK Customers, contracts are concluded exclusively in the English language.
III.2
After selecting the desired product(s), the Customer may validate their shopping basket by clicking on the “Place Order” button. Selecting a delivery method will automatically update the applicable delivery charges.
At each stage of the ordering process, the Customer may review the details of their order and correct any errors before final validation. Once payment has been confirmed, the order becomes binding.
An order confirmation email will be sent automatically to the email address provided by the Customer.
III.3
Placing an order constitutes acceptance of the prices and descriptions of the products included in the basket.
Orders are fulfilled subject to product availability. In the event that one or more products are unavailable after an order has been placed, the Customer will be informed by email as soon as possible and offered either:
- a replacement product of equivalent quality and value, or
- cancellation of the order.
In the event of cancellation, any amounts already paid will be refunded without undue delay and in any event within fourteen (14) days, in accordance with applicable UK consumer law.
III.4
The Seller reserves the right to refuse or cancel any order from a Customer with whom there is an existing dispute relating to payment of a previous order or where the order presents a risk of fraud.
III.5
The Seller reserves the right to limit the use of promotional codes per Customer.
IV. SHIPPING AND DELIVERY
IV.1
The Customer may choose delivery to their home address or to a collection point, where available, depending on the size and nature of the products ordered. Different delivery options (such as standard or express delivery) may be offered depending on the destination.
IV.2
Orders containing items of different sizes or weights may be delivered in several parcels. Where applicable, the Customer will be informed of the shipment details, including the number of parcels, delivery methods and tracking references.
IV.3
Regardless of the delivery method selected, the Customer will be informed by email of the progress of their delivery.
IV.4
Delivery times indicated on the Website are estimates only, unless expressly stated otherwise. Orders are dispatched subject to payment validation.
IV.5
Delivery charges and any applicable taxes are calculated based on the weight of the order, the delivery address, the nature of the products ordered and the selected delivery method. Further information is available on the delivery information page accessible on the Website.
IV.6
Products are delivered to the address provided by the Customer during the ordering process. The Seller cannot be held liable for delivery delays resulting from incorrect or incomplete delivery details provided by the Customer.
IV.7
For deliveries to the United Kingdom, orders may be subject to import VAT, customs duties and other charges imposed by UK authorities, depending on the value and nature of the goods. Such charges, where applicable, are payable by the Customer upon delivery unless otherwise expressly stated.
IV.8
Where applicable, the Customer may be considered the importer of record under UK customs regulations and is responsible for complying with applicable import requirements.
IV.9
Customs policies vary significantly from one country to another. Customers are therefore encouraged to contact their local customs office for further information prior to placing an order.
However, international Customers are informed that cross-border shipments may be opened and inspected by customs authorities, in accordance with applicable regulations.
IV.10
Delivery is available only to the countries and territories displayed on the Website at the time of placing the order.
The Seller reserves the right to refuse or cancel any order where the delivery address is located outside the delivery areas currently offered.
IV.11
The Seller does not deliver to freight forwarders or forwarding agents and does not carry out any export formalities on behalf of the Customer.
IV.12
The Seller shall not be liable for any failure or delay in the performance of its obligations where such failure or delay results from events beyond its reasonable control, including but not limited to acts of God, extreme weather conditions, strikes, pandemics, transport disruptions or governmental actions (“Force Majeure”).
In such circumstances, the Seller’s obligations shall be suspended for the duration of the Force Majeure event and delivery times shall be extended accordingly. The Seller shall use reasonable efforts to inform the Customer of the occurrence of a Force Majeure event.
Where the delay resulting from a Force Majeure event exceeds four (4) weeks, the Consumer may terminate the contract and receive a full refund. This does not affect the Consumer’s statutory rights.
For Business Customers, either party may terminate the contract without liability where the Force Majeure event continues for more than four (4) weeks.
V. PAYMENT
V.1 Accepted Payment Methods
Payment for orders placed on the Website may be made using the following payment methods, subject to availability at the time of purchase:
– Credit or debit card (Visa, MasterCard, American Express)
– PayPal
– Apple Pay
– Klarna (Pay Later / Pay in Instalments, subject to Klarna’s eligibility criteria)
All payments are processed in pounds sterling (GBP £) and are subject to validation and authorisation by the relevant payment service provider.
When choosing Klarna as a payment method, the Customer agrees to Klarna’s additional terms and conditions, which are available on Klarna’s UK website:
https://www.klarna.com/uk/terms-and-conditions/
V.2 Payment Security and Authorisation
All payments made on the Website are secured using appropriate technical and organisational measures designed to protect the Customer’s personal and payment data.
The Company reserves the right to suspend or cancel any order in the event of payment refusal, non-authorisation by the payment provider, or suspected fraudulent activity.
V.3 Time of Debit
The total amount of the order is debited at the time the order is placed, unless otherwise specified for certain payment methods.
VI. TRANSACTION SECURITY
VI.1
The Seller reserves the right to carry out any checks deemed necessary to prevent fraudulent payments.
For this purpose, the Seller may request additional information or documents to verify the identity of the Customer and the validity of the payment method used.
If the Customer fails to provide the requested information within a reasonable timeframe, the Seller reserves the right to cancel the order.
VI.2
Unless otherwise expressly agreed in writing, payment of the full price is due at the time the order is placed.
The Seller shall not be obliged to dispatch the ordered products until full payment has been received.
No discount shall be granted unless expressly stated otherwise.
VI.3
The Customer agrees to receive invoices exclusively in electronic format.
VI.4
The Seller implements appropriate technical and organisational measures to ensure the security and confidentiality of data transmitted via the Website.
Payments are processed through a secure payment service provider compliant with applicable payment security standards. Payment card details are not stored by the Seller.
VII. TRANSFER OF OWNERSHIP AND RISK
VII.1
Ownership of the products shall remain with the Seller until full payment of the purchase price has been received. This clause does not affect the statutory rights of Consumers under UK law.
VII.2
Where the Customer is a Consumer, the risk of loss or damage to the products shall pass to the Consumer only when the products are delivered to the delivery address provided by the Consumer or collected by the Consumer or a person authorised by them.
VII.3
Where the Customer is a Business Customer, the risk of loss or damage to the products shall pass at the time of dispatch.
VIII. RIGHT OF WITHDRAWAL, RETURNS AND REFUNDS
VIII.1
The Customer is advised to inspect the products upon delivery.
Nothing in this clause affects the statutory rights of Consumers in relation to goods that are damaged, defective or not in conformity with the contract.
VIII.2
Where the Customer is a Consumer, they have the right to withdraw from the contract within fourteen (14) days from the day on which they receive the goods, without giving any reason.
To exercise the right of withdrawal, the Consumer must inform the Seller of their decision to withdraw by an unequivocal statement.
VIII.3
After exercising the right of withdrawal, the Consumer must return the goods without undue delay and in any event no later than fourteen (14) days from the date on which they informed the Seller of their decision to withdraw, in accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
As a commercial gesture, the Seller accepts returns up to thirty (30) days from the date on which the Consumer informed the Seller of their decision to withdraw. This extended period is offered in addition to, and does not affect, the Consumer’s statutory rights.
VIII.4
The Seller shall refund all payments received from the Consumer, including standard delivery costs, within fourteen (14) days from the day on which the Seller is informed of the Consumer’s decision to withdraw.
The Seller may withhold the refund until the goods are received back or until the Consumer has supplied evidence of having sent back the goods, whichever is the earliest.
VIII.5
The Consumer shall only be liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
VIII.6
The right of withdrawal does not apply to goods which are made to the Consumer’s specifications or clearly personalised, or which are not suitable for return for hygiene reasons if unsealed after delivery.
IX. CUSTOMER SERVICE, LIABILITY AND LEGAL GUARANTEES
IX.1
For any information, questions or complaints, the Customer may contact the Seller’s customer service:
- By email: contact@eminza.co.uk
- By post: EMINZA – Customer Service Parc des Glaisins, Immeuble Emeraude 3 rue des Bouvières 74940 Annecy-le-Vieux France
IX.2
The Seller is committed to handling Customer complaints promptly and fairly.
To facilitate the processing of a complaint, the Customer is invited to provide a clear description of the issue and the relevant order reference. Where appropriate, the Seller may request supporting documents or photographs.
The Seller will respond within a reasonable time.
IX.3
Nothing in these Terms shall exclude or limit the Seller’s liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any liability that cannot be excluded under applicable law.
Subject to mandatory consumer law, the Seller shall not be liable for delays or failures caused by events beyond its reasonable control. This does not affect liability for failure to deliver goods within a reasonable time.
IX.4
If the Customer is a Consumer, the goods supplied must be as described, of satisfactory quality and fit for purpose, in accordance with the Consumer Rights Act 2015.
Where the goods are faulty, defective or not in conformity with the contract, the Consumer has statutory rights including:
- the right to a repair or replacement, or
- where applicable, the right to a price reduction or a refund.
These rights apply independently of any commercial guarantee that may be offered.
IX.5
Where the Customer is a Business Customer, the statutory consumer guarantees do not apply.
The Seller’s liability shall be limited to the extent permitted by applicable law.
IX.6
If a dispute arises between the Seller and a Consumer, the parties will seek to resolve it amicably.
Nothing in this clause affects the Consumer’s right to bring proceedings before the competent courts.
The Consumer is under no obligation to use alternative dispute resolution before bringing legal proceedings.
X. GOVERNING LAW AND JURISDICTION
X.1
These Terms and any contract formed between the Seller and the Customer shall be governed by and construed in accordance with the laws of England and Wales.
X.2
If the Customer is a Consumer, nothing in these Terms shall deprive them of the protection afforded by mandatory provisions of UK consumer law.
X.3
UK Consumers may bring proceedings before the courts of England and Wales or the courts of their place of residence within the United Kingdom.
X.4
If the Customer is a Business Customer, the courts of England and Wales shall have exclusive jurisdiction, without prejudice to the Seller’s right to bring proceedings before the courts of the Customer’s registered office.
X.5
The EU Online Dispute Resolution (ODR) platform does not apply to UK Consumers.
X.6
Nothing in this Article X shall limit a Consumer’s right to bring a claim before any court with mandatory jurisdiction under applicable law.
XI. INTELLECTUAL PROPERTY
XI.1
All content available on the Website, including but not limited to texts, images, photographs, illustrations, graphics, logos and designs, is protected by intellectual property rights and is the exclusive property of the Seller or its licensors.
Any reproduction, representation, modification, distribution or use of all or part of the Website content, by any means whatsoever, is strictly prohibited without the Seller’s prior written consent, except for personal and non-commercial use as permitted by law.
XII. PERSONAL DATA – DATA PROTECTION
XII.1
The controller of the personal data collected on the website www.eminza.co.uk is EMINZA SAS, a company with a share capital of €100,000, whose registered office is located at 3 rue des Bouvières, Immeuble L’Émeraude, 74940 Annecy-le-Vieux, France, registered with the Annecy Trade and Companies Register under number 534 643 663 00030, represented by David BARJON, President and Chief Executive Officer.
EMINZA SAS determines the purposes and means of processing personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
XII.2
In accordance with the UK GDPR and the Data Protection Act 2018, users have the following rights regarding their personal data:
- Right of access: to obtain confirmation as to whether personal data concerning them is being processed and to access such data;
- Right to rectification: to request the correction of inaccurate or incomplete data;
- Right to erasure (“right to be forgotten”): to request the deletion of personal data, subject to legal limitations;
- Right to restriction of processing: to request the temporary limitation of the processing of personal data in certain circumstances;
- Right to data portability: to receive their personal data in a structured, commonly used and machine-readable format, or to request its transmission to another controller;
- Right to object: to object, on legitimate grounds, to the processing of personal data, in particular for direct marketing purposes.
These rights may be exercised at any time by submitting a request via the following contact form:
https://www.eminza.co.uk/pages/contact.
or by post to:
Eminza – 3 rue des Bouvières, Immeuble L’Émeraude, 74940 Annecy-le-Vieux, France
Proof of identity may be requested before processing any request. Users also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) if they consider that the processing of their personal data infringes applicable data protection laws.
XII.3
Personal data collected on the www.eminza.co.uk website is processed for the purposes of:
- managing orders, payments and deliveries;
- managing customer accounts and customer relations (after-sales service, returns, complaints);
- communicating information relating to orders or customer accounts.
Subject to the user’s consent where required, personal data may also be used for:
- marketing and promotional communications;
- personalisation of offers and content;
- website performance analysis and internal statistics;
- improvement of user experience.
Data processing is carried out on the basis of one or more lawful grounds under the UK GDPR, including contractual necessity, legal obligation, consent, and legitimate interest.
When browsing the website, cookies and similar technologies may be placed on the user’s device, subject to their consent where required. These cookies are used to ensure the proper technical functioning of the website, measure audience and performance, store user preferences, and, with consent, deliver personalised advertising.
XII.4
Depending on the use of the website and services, Eminza may collect and process the following categories of data:
- Identification data: name, title, postal address, email address, telephone number;
- Account and login data: login credentials, IP address, connection logs;
- Order and payment data: purchase history, billing information, payment method (banking data is processed securely by authorised payment service providers and is not stored by Eminza);
- Customer service data: communications with customer service, complaints, product reviews;
- Marketing preferences: newsletter subscriptions and marketing choices;
- Technical and behavioural data: device type, browser, pages viewed, browsing behaviour and interactions, subject to cookie consent.
Mandatory fields are clearly indicated when collecting data. Failure to provide mandatory information may prevent the processing of orders or access to certain services.
Only data strictly necessary for the stated purposes is collected, in accordance with the data minimisation principle.
Eminza does not sell, rent or exchange personal data with third parties for commercial purposes. Data may be shared with trusted third-party service providers (such as carriers or payment providers) solely for the purpose of fulfilling contractual obligations.
XII.5
Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, in accordance with the Limitation Act 1980.
Indicative retention periods include:
- Order and customer relationship data: retained for the duration of the contractual relationship and then archived for 6 years for evidentiary purposes (UK statutory limitation period);
- Invoicing and accounting data: retained for 6 years in accordance with UK accounting and tax obligations;
- Marketing data: retained for 3 years from the last active interaction with the user or until withdrawal of consent;
- Cookies and browsing data: retained for a maximum of 13 months from the date of placement on the user’s device.
At the end of these periods, data is securely deleted or irreversibly anonymised, unless a longer retention period is required by law or justified by a legitimate interest.
XII.6
Personal data processing carried out by Eminza is based on one or more of the following legal grounds, in accordance with Article 6 of the UK GDPR:
- Performance of a contract: processing necessary for order management, payment, delivery and after-sales services;
- Legal obligation: compliance with accounting, tax and regulatory requirements;
- Consent: for marketing communications, cookies and similar technologies, which may be withdrawn at any time without affecting prior lawful processing;
- Legitimate interests: including website security, fraud prevention, service improvement and certain marketing activities, provided that such interests do not override the rights and freedoms of users.
Users residing in the United Kingdom have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk
XII.7
Customers may subscribe to one or more www.eminza.co.uk newsletters in order to receive regular information about offers, promotions and news available on the website www.eminza.co.uk.
Subscription to newsletters is based on the customer’s explicit consent, in accordance with the UK GDPR and the Privacy and Electronic Communications Regulations (PECR).
Customers may unsubscribe at any time or modify their communication preferences by:
- clicking on the unsubscribe link provided at the bottom of each newsletter; or
- accessing their customer account on the website under “My Account / My Communications”.
Unsubscribing from newsletters does not affect the lawfulness of any processing carried out prior to the withdrawal of consent.
XII.8
Customers may subscribe to product availability alerts for products that are out of stock or available in insufficient quantities.
In this case, www.eminza.co.uk will send an email notification informing the customer that the product is back in stock and/or available in sufficient quantity to place an order.
These alerts are sent solely for informational purposes and do not constitute marketing communications. The processing of the customer’s email address for this purpose is based on the performance of a service requested by the customer, in accordance with the UK GDPR.
Customers may unsubscribe from product alerts at any time by following the instructions provided in the notification email or via their customer account.
XII.9 Social Media Plug-ins (Facebook)
The website www.eminza.co.uk uses social media plug-ins from the Facebook social network, operated by Meta Platforms, Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (hereinafter “Facebook”).
When a customer visits a page of the www.eminza.co.uk website containing such a plug-in, the customer’s browser establishes a direct connection to Facebook’s servers. Facebook is thereby informed that the customer’s browser has accessed the corresponding page of the www.eminza.co.uk website, even if the customer does not have a Facebook account or is not logged into Facebook at that time.
This information is transmitted directly by the customer’s browser to a Facebook server, which may be located in the United States, and is stored there.
If the customer is logged into Facebook while browsing the www.eminza.co.uk website, Facebook may associate the visit directly with the customer’s Facebook user account. If the customer interacts with the plug-ins, for example by clicking the “Like” button or leaving a comment, the corresponding information is transmitted to Facebook and published on the customer’s Facebook account.
If the customer does not wish Facebook to associate data collected via www.eminza.co.uk with their Facebook user account, the customer must log out of Facebook before visiting the www.eminza.co.uk website.
The use of Facebook plug-ins may involve the transfer of personal data outside the United Kingdom and the European Economic Area. Such transfers are governed by appropriate safeguards in accordance with applicable data protection laws, including the UK GDPR.
XIII. E-GIFT CARD
XIII.1 The e-gift card
The Eminza e-gift card is a gift voucher allowing the holder to offer a monetary amount, redeemable exclusively on www.eminza.co.uk, for full or partial payment of an order.
The e-gift card may only be purchased on www.eminza.co.uk.
The value of the e-gift card may be freely chosen from the amounts offered at the time of purchase, for a minimum amount of £20 and a maximum amount of £200.
E-gift cards cannot be purchased using a promotional code. Where an order includes products in addition to an e-gift card, any promotional code will apply only to the other products.
E-gift cards cannot be paid for in instalments.
The e-gift card code must be entered in the field provided for gift cards or discount codes at checkout.
E-gift cards are issued and managed electronically via the Shopify platform.
XIII.2 Validity period
The e-gift card is valid for a period of twelve (12) months from its date of dispatch.
The validity period is clearly indicated at the time of purchase and is intended to allow the holder sufficient time to use the e-gift card under normal circumstances.
After the expiry date, the e-gift card may no longer be used. Any remaining balance will not normally be refunded, extended or exchanged after the expiry date, except where required by applicable UK law.
This clause does not affect any statutory rights of Consumers under applicable UK law. In particular, where a Consumer can demonstrate exceptional circumstances preventing the use of the e-gift card within the validity period, the Seller undertakes to examine the request in good faith and in accordance with the fairness requirements set out in the Consumer Rights Act 2015.
XIII.3 Conditions of use
The e-gift card may not be exchanged, refunded (including partially), reloaded, resold, transferred for consideration, or used to purchase another gift card.
In the event of loss, theft, damage or fraudulent use of the e-gift card, Eminza shall not be held liable. However, Eminza may, at its discretion, investigate and take appropriate action in cases of proven fraud, where the e-gift card has not been used by the rightful holder.
If the order total exceeds the value of the e-gift card, the customer must pay the balance using another payment method accepted on the website.
If the order total is less than the value of the e-gift card, the remaining balance will remain available for future use until the expiry date of the e-gift card.
XIII.4 Delivery of the e-gift card
The e-gift card is sent electronically to the email address provided at the time of purchase.
The customer is responsible for ensuring the accuracy of the recipient’s email address. Eminza shall not be held liable in the event of an input error resulting in non-receipt or incorrect delivery of the e-gift card.
The dispatch date of the e-gift card is subject to receipt of full payment.
XIII.5 Returns
In the event of a return of an order paid for in whole or in part with an e-gift card, the customer will receive a voucher equal to the value of the returned items.
This refund method takes priority for any order paid in whole or in part with an e-gift card.
If the value of the returned items exceeds the value of the e-gift card, the customer will receive a voucher equal to the value of the e-gift card and a refund for the remaining amount via the original payment method used.
Refunds are processed by re-crediting the e-gift card or issuing a new gift voucher, in accordance with Shopify’s technical constraints.
XIII.6 Right of withdrawal
In accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, the purchaser has a period of fourteen (14) days from the date of purchase to exercise the right of withdrawal, provided that the e-gift card has not been used.
After this period, or once the e-gift card has been used in whole or in part, no refund will be issued.
XIII.7 Amendments
www.eminza.co.uk reserves the right to amend these terms and conditions at any time.
The terms applicable are those in force on the date of purchase of the e-gift card.
XIV. USE OF IMAGES (USER-GENERATED CONTENT)
Thank you for sharing your content with us. We are always delighted to see our products in your home. Below you will find the information required regarding the use of your content.
By replying with the hashtag #eminzaddict under one of your posts, or by accepting the sharing of your photo or video from social networks (Facebook, Instagram, Pinterest), you agree to the following terms:
Where an image includes an identifiable person, you confirm that the individual has consented to the use of their image for commercial purposes. Please exercise caution when publishing such images, whether on our website or elsewhere, particularly where third parties appear (their consent being required).
We do not claim ownership of your images. You remain the owner of all content (the “User Content”) and associated information that we publish or share.
You grant Eminza, free of charge (unless otherwise agreed), a licence to reproduce, display, perform, distribute and otherwise use your User Content in connection with the website and for Eminza’s marketing activities, including but not limited to digital and printed communications.
Your photo content may appear in the following locations:
- Product pages
- Homepage
- Inspiration gallery
- Newsletters
We acknowledge your right of authorship and may include your username or signature, where appropriate.
The licence granted is non-exclusive, meaning you may use the User Content for your own purposes or allow third parties to do so. Eminza may exercise its rights under this licence worldwide. The licence may be terminated earlier at the user’s request, unless continued use is justified by legitimate interests.
By responding with the hashtag #eminzaddict or accepting the sharing of your content via social media platforms, you also declare that:
- You own all rights to the User Content or have the authority to grant the rights described above;
- You have paid and will pay all fees or charges relating to the use of your User Content;
- Your User Content does not infringe the intellectual property rights, privacy rights, publicity rights or any other legal rights of any third party.
Eminza reserves the right to refuse, remove or discontinue use of any User Content at any time and for any reason.
You may request the removal of your images at any time by deleting them from Instagram, removing the tag, or contacting us via the contact form available at: